For caregivers and advocates
You’re reading mail that isn’t addressed to you.
A parent’s Medicare notice, a sibling’s hospital bill, a client’s SNAP redetermination. Different agency, different deadline, same three‑column table nobody can read.
Upload them one at a time and get the same thing back for each: what it is, when it’s due, and what to send.
Decode one freeA week of someone else’s mail
Medicare Summary Notice
Informational. Nothing to do — file it.
No action
Hospital statement, $1,410
Likely balance billing. Dispute drafted.
Due Jul 1
SNAP redetermination
Missing income verification. Hearing request drafted.
Due Apr 30
Pharmacy benefit change
Formulary swap. Ask the prescriber for an alternative.
Effective Jun 1
What this does for you
Tells you which of the four letters on the table is the urgent one.
Names the specific deadline and where it comes from, so you can put it on a calendar.
Drafts the reply so you're editing a page instead of starting one.
Explains the jargon in terms you can repeat on the phone to the agency.
What it doesn’t do
Doesn't call anyone or file anything on your behalf. You send the letter.
Doesn't give legal advice. For court dates and hearings, go to legal aid.
Doesn't need a power of attorney — but it also can't create one for you.
Doesn't promise an outcome. It gets you a competent reply, on time.